Dispute Resolution Process

Dispute Resolution Steps

Definition

Forms and Reference Process

Negotiation

Refers to a dispute resolution process by which the involved parties voluntarily discuss their differences and attempt to reach an agreement which can be mutually agreed upon by them without the involvement of a third party.

WESM Negotiation Flowchart
Notice of Dispute Form

Document Request Form

Mediation

If parties fail to amicably resolve their dispute, the parties may submit the dispute for Mediation. In this ADR method, a mediator is selected by the disputing parties from the roster of WESM-Accredited Mediators, who will facilitate communication and negotiation, and will assist the parties in reaching a voluntary agreement regarding a dispute.

WESM Mediation Flowchart
Request for Mediation Form

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Arbitration

If the parties are unable to resolve their dispute through Mediation, a party may submit the dispute for Arbitration. Arbitration is a dispute resolution process in which three (3) arbitrators from the roster of WESM-Accredited Arbitrators are selected and appointed to constitute an Arbitral Tribunal to resolve a dispute by rendering an award.

WESM Arbitration Flowchart

Request for Arbitration Form

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